1. Complete refund of deposit on the below scenarios

Customer validity expired and raised the uninstallation request after 3 days from the validity expiry date.

Example :[ Validity End Date: 14-10-2023 | Request raised within 17-10- 2023]- In this scenario, customer will be refunded his full deposit amount

2. Complete refund of Deposit + Long term recharges :

The customer raised an uninstallation request within unused billing cycles.

i.e., Example: [Validity End Date: 14-01-2023 |l request raised on 14-11-2022], then the current billing cycle will not be refunded. - Unused billing periods + deposits will be refunded

3. Deductions from Deposit:

The uninstallation request was raised after 3 days of validity expiry and up to 15 days of validity expiry - A deduction of 250 from the deposit will be made.

The uninstallation request wa raised after 15 days from the validity expiry date - Deduction of the plan amount will be made