Negative Litres:
Negative Litres might be due to flow sensor is not correctly installed by production team which gives a wrong calculation.
Solution: Add litres from Add Special Discount from recharges page.
--------------------------------------------------------------------------
1+1 Offer
For this offer, check in Order Tracking Sheet (link) and if the particular cx has been given such offer, then add 30 days and Litres as per the monthly plan.
Validity:
Litres:
Note: In case of Unlimited Plan (625), add only 30 days, no need to add litres.
-------------------------------------------------------------------------
Referral Benefits:
In referral benefits, add 15 days to customers account using special discount.
