In Leakage Issue, check the following:


1. Leakage from the Tap.

2. Leakage from bottom of the device

3. Overflow from device.

4. Crack in Tank (Blue transparent tank)


Assign the case to OPS team:


1. Status: Assign to Operations

2. PID

3. City

4. Type: Device Issue - Tech Vist Required

5. Technician Visit Date

6. Technician Visit Time

7. Type of Issue: Leakage

8. POC

9. Group: Support

10. Agent: $AgentName$

11. Group: Operations Team

12. Agent: Col-Log-Ops Team