Steps to follow:

No troubleshooting required**


Properties to be filled:

1. Status: Assign to Operations

2. Purifer ID - 10 digit purifier ID

3. City - As per customer's location/address

4. Type: Device Issue - Tech Vist Required

5. Technician Visit Date - Customer preferred date

6. Technician Visit Time - Customer preferred time

7. Type of Issue: Dirt or Insects in Water

8. POC: Automation

9. Group: Support

10. Agent: $AgentName$

11. Internal group: Operations Team

12. Internal Agent: Col-Log-Ops Team