If the customer wants to move the device from the current city to Hyderabad, Bangalore, and NCR then move the ticket to the retention team later the team will collect the information and move it to the Device replacement team to install the device in the city where the customer is shifting.


Ticket Properties:


Status: Open

Purifier ID: Customer PID

Type of issue/Complaint: Uninstallation

Priority: Urgent

POC: Automation

Group: Retention


Note: Detailed notes should be required.