Agent - FAQ'S
Following are the type of issues/complaints available on Freshdesk Bot Fixing General Service Leakage Not Working Sync Issue Relocation Uninstallati...
Mon, 1 Feb, 2021 at 2:00 AM
If the customer is reaching out for a New Lead/ Product Inquiry, take the necessary details: Fill up the form to transfer the leads to Sales Team along ...
Wed, 22 Jun, 2022 at 12:44 PM
We provide various plan options to our customers, based on the customer's family size and monthly consumption of water. For more info, on plans and ch...
Wed, 22 Jun, 2022 at 10:37 AM
Sales Query Tickets : * The sales query tickets need to be closed and not resolved * The sales query tickets which we receive on a day to day basis the p...
Wed, 30 Dec, 2020 at 10:37 PM
This is a new automation in place for the customer's who can create a ticket from the App. The tickets which are getting created from the app for the ...
Fri, 15 Jan, 2021 at 4:35 PM
No. We provide purifiers only on a rental basis. To know more about our subscription plans please visit www.drinkprime.in
Tue, 21 Jun, 2022 at 12:15 PM
1) As we are giving a device worth INR 20000+ so we are taking an INR 1500/- as a refundable deposit 2) It will be refunded 100% at the time of uninstalla...
Tue, 21 Jun, 2022 at 7:22 PM
1) If the liters get exhausted, you don't need to worry, we have the top-up option available, where you can recharge 20L/40L at very economic prices dep...
Tue, 21 Jun, 2022 at 7:37 PM
1) Just like how you stay in a rented house and pay rent, similarly, you are renting a Drink Prime purifier and need to pay monthly rentals based on your ch...
Tue, 21 Jun, 2022 at 6:09 PM
Yes, you will have to pay the rent. Its a rental subscription model, the recharge has to be paid on a monthly basis.
Fri, 24 Jun, 2022 at 12:32 PM