CX SOP Handbook

Uninstallation pick up pending
Properties to be filled: Status - Open Group - Uninstallation NOTE: Do not make any changes to any other properties. If there is a pickup delay,...
Wed, 22 Jun, 2022 at 10:39 AM
Uninstallation Refund SOP
For any customer asking about a refund of his security deposit at the time of raising an uninstallation request inform the customer that after the device pi...
Sun, 29 Jan, 2023 at 3:51 PM
UPI - RazorpayX
- Fill the details on the sheet on the same format and all the fields should be filled - Verify the values and other details related to that sheet to en...
Thu, 16 Dec, 2021 at 10:59 AM
WIFI Bot V6 Version
WIFI Bot V6 Version can connect to all 3 scenarios. 1- When WIFI Is there in the customer's Place 2- When Personal Hotspot is available 3- When on...
Fri, 17 Feb, 2023 at 7:05 PM